Since the start of the year, numerous meetings and dialogues between the Da Nang leaders and local businesses have been organised so that the municipal authorities could listen to and sort out any difficulties facing the businesses.

Workers at the Da Nang Rubber Company

To date, a total of 134 concerning matters and suggestions have been raised by local businesses. The majority of them involve in planning, infrastructure, tourism, transportation, environment, investment promotion, human resources, education, healthcare, and administrative reforms.

Most of queries about the above-mentioned aspects have been answered by relevant agencies.

In particular, Viet Hoa Electronics Co Ltd Director Takeuchi Takeshi has raised his concern about the shortage of tap water for the daily lives and production activities at industrial parks (IPs).

In reply, the Da Nang IPs and Export Processing Zone Authority informed that to dealt with the problem, the Da Nang Water Supply Company (DAWACO) has already installed more pipes in order to improve water supplies, built a booster pumping station, and a water reservoir with the storage capacity of 4,400m³. In addition, the construction work for the Hoa Lien Water Supply Plant is underway, and more water pipe systems have been installed at the Hoa Khanh and expanded Hoa Khanh IPs.

In addition, some representatives from Japanese enterprises suggested that the city authorities should consider facilitating Japanese small and medium-sized enterprises, to rent small land areas of under 3,000m² in IPs to match their project size.

For this suggestion, the municipal IPs and Export Processing Zone Authority affirmed that the city was giving top priority to appealing for large-scale projects, so land areas of under 3,000m² were not available in IPs.

To date, 20% of the time taken for handling administrative procedures has been reduced as per the request of the Central Region branch of the Viet Nam Association of Construction Contractors.

As for the expanded Software Park project at 2 Quang Trung Street, the Department of Information and Communications is working closely with the Department of Planning and Investment to make financial estimates for expanding the park by 2,160m².

Mr Jose Sanchez Barroso Gonzalez, Spanish Honorary Deputy Consul General in Da Nang, suggested the city government should establish a tourism police force in order to ensure the security in the city.

As a result, a tourism rapid response team has been set up in the city. This team is responsible for ensuring the safety of visitors arriving in the locality, and guaranteeing the security in tourism activities.

Between January and June, the team received and handled over 50 reports on the phone number 0919247009. Meanwhile, tourist support centres provided free tourist information for over 50,000 domestic and foreign visitors, and received more than 2,700 calls to ask for tourism information.

A suggestion about the installation of 3 traffic lights and 10 flashing lights along seaside routes is still under consideration.

In addition, the local authorities have spoken highly of the Hai Chau District Entrepreneurs’ Association for their efforts in implementing the ‘Comfort as Home’ project.

Accordingly, the Tourism Department plans to expand this model into other hospitality establishments across the city by encouraging 1,000 hotels, guest houses, coffee shops and restaurants to offer free use of their restrooms to domestic and foreign visitors.

Apart from timely providing information, guidelines and State policies for local businesses, the city authorities have issued more preferential policies for those who want to invest into the Hi-tech Park and the dedicated IT Industrial Park.

Top priority has been given to assisting businesses to renew their technologies and to access bank loans at preferential interest rate. Heed has been paid to enhancing the training quality of human resources, and accelerating administrative reforms.