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Ensuring safety of cruise ship passengers

By DA NANG Today / DA NANG Today
January 03, 2019, 18:10 [GMT+7]

From October through to April is the period considered to be Da Nang’s cruise ship season. The city is likely to welcome an increasing number of international cruise ship passengers over the next few months.

The handling of entry/exit procedures for cruise ship passengers in progress.
The handling of entry/exit procedures for cruise ship passengers in progress.

Most recently, luxury cruise ships Costa Atlantica and Seabourn Ovation berthed at Da Nang’s Tien Sa Port on 1 January, carrying the first 3,000 international cruise ship passengers of New Year to the city.

In order to ensure the safety of cruise ship passengers, the staff of the Da Nang Port Border Gate guard station have made great efforts to effectively handle entry, exit and transit procedures, in a quickly fashion.

In particular, the time taken to handle these procedures for cruise ship passengers is shortened from 60 seconds to only between 15 and 20 seconds for per person. Thanks to this, Da Nang is now ranking 2nd nationwide for handling entry, exit and transit procedures after Ho Chi Minh City.

In addition, the border guard force are always ready to help visitors who lost their luggage and personal papers, or give them medical assistance during their stay in the city if they have any health problems.

Apart from showing their friendly hospitable attitudes and behaviour towards passengers, the border guards have made ceaseless efforts to improve their English and Chinese language skills in order to communicate with foreign visitors.

As a result, most of the arriving cruise ship passengers have always felt very comfortable and pleased with the professional working attitude of the staff of the Port’s border gate guard station in the handling of administrative procedures.

As planned, the city is expected to receive over 100 cruise ship arrivals in total this year. Therefore, the border guards have developed detailed plans for welcoming foreign cruise ship passengers.

Greater efforts will be made to stay alert and keep up combat readiness to ensure social and political stability and security in the locality, continue handling entry/exit procedures at local border stations, and enhance sea border protection missions.

Furthermore, heed will be paid to promoting the application of information technology, and using advanced machines installed with 4G and 5G networks and more modern management software in order to meet the city’s global integration and its development requirements.

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