In recent years, Da Nang has seen rapid and strong growth of its information technology (IT) and tourism sectors.

Hotel staff in a cooking practice

Notably, human resources working in these sectors have played an important role in boosting the city’s progress.

According to the city-based businesses, high-quality human resources must satisfy the requirements for international integration, including having good background knowledge, soft skills, fluency in foreign languages, teamwork spirit, and abilities to adapt to technological changes, and catch up with customers' tastes.

Mr Tran Luc, the Deputy Director of the Da Nang branch of Saigontourits Travel Service Company, suggested that professional career consulting teams should be established in local universities and junior colleges. The intention was to help their students choose their best careers for the future.

He also stressed the need for educational establishments to take the initiative in learning about the demand of businesses in order to develop their suitable short and long-term training strategies.

Mr Luc also proposed that educational establishments should cooperate with businesses in order to offer internship opportunities to their students during the tourism peak season. This will help to bring mutual benefits to both students and businesses.  

Mr Nguyen Minh, General Director of the Seven Sea Hotel on Vo Nguyen Giap Street, highlighted the significance of promoting the application of IT in teaching activities in the ongoing fourth industrial revolution (Industry 4.0).

“In addition to their professional skills, labourers should pay special attention to improving their foreign language skills in order to fully meet the requirements of their employers”, he added.

Director of the IVieteck Training Company Vi Van Viet underscored the necessity of the establishment of a human resource forecasting and statistics forum. The intention was to help both educational institutes and businesses to thoroughly grasp the human resource situation of some key sectors.

Mr Vuong Ngoc Hoang, Director of the East Sea Technology Engineering Electrical Automation Company (ESTEC), said that most of the city-based universities and junior colleges have mainly focused on providing extensive knowledge instead of in-depth knowledge. Therefore, graduates lack background knowledge, foreign language proficiency, and other soft skills.

Mr Tran Quang Thanh, Director of the city-based Mabuchi Motor Co. Ltd., emphasised his company looked forward to cooperating with universities, junior colleges and vocational schools across the city to together provide short-term training courses at factories for their students and lecturers.

“In addition, my company is willing to create closers links between businesses and educational establishments, thereby helping them clearly understand about what businesses are in need, what schools should do, and how to update technological knowledge effectively”, he remarked.