Da Nang has been ranked top of the Viet Nam Provincial Governance and Public Administration Performance Index (PAPI) 2015 along with 4 other localities - Nam Dinh, Ha Tinh, Quang Tri and Long An.  This is the 5^th consecutive year that the city has been ranked amongst the top 5.

The results were released at a ceremony held in Ha Noi on Tuesday which was co-organised by the Centre for Community Support Development Studies of the Viet Nam Union of Science and Technology Associations, the Centre for Training Officials and Scientific Research, and the United Nations Development Programme (UNDP).

‘One-stop’ administration at the Lien Chieu People’s Committee office

Speaking at the ceremony, the Da Nang People’s Committee Vice Chairman, Mr Ho Ky Minh, said “Last year, Da Nang focused on building a cultured and civilised working style in local government departments and agencies, and enhancing the friendly and polite attitude and behaviour of government employees towards residents and businesses.  Numerous instructions were issued by the city authorities to deal with any delays in administrative procedures”. 

Vice Chairman Minh affirmed, “In an effort to boost the effective management of our public administration, Da Nang annually asks the Socio-economic Development Research Institute to conduct surveys of citizens and local businesses about their levels of satisfaction with the public services.  The results help the city recognise its strengths and weaknesses in terms of governance and public administrative services so that it can find the best ways to enhance the efficiency of the city’s policies”.

The city leader affirmed that the authorities have been making every effort to satisfy the expectations of local residents and develop Da Nang into a more friendly city for both residents and visitors.