The Da Nang People's Committee has just asked the municipal Department of Foreign Affairs to urgently set up helplines, including 5 mobile phone numbers and email addresses, which are in charge of handling any troubles and difficulties facing foreigners amid COVID-19 crisis.

In addition, the Department of Foreign Affairs shall assume the prime responsibility for coordinating with the Department of Industry and Trade and other relevant local units to help foreigners overcome their difficulties amid the city's stay-at-home mandate.

In particular, the functional forces must pay special heed to helping foreigners access food and necessities in a timely manner.

Any matters which go beyond their competence must be reported to the municipal People's Committee for official guidance and handling.

Helplines in English are now available to foreigners residing in certain districts. In detail, foreigners living Son Tra District should contact Mr. Dang Cao Ky via his phone number 0935.994.359, email: kydc@danang.gov.vn; Ms. Nguyen Thuy Linh via 0935.240,791, email: Linhnt3@danang.gov.vn in Ngu Hanh Son District; Ms. Nguyen Thi Cam Tu via 0913.830.038, email: tuntc1@danang.gov.vn in Hai Chau District; Ms. Nguyen Thi Phuong Huyen via 0934.797.275, email: huyenntp@danang.gov.vn in Thanh Khe and Cam Le districts; Mr. Nguyen Hong Linh via 0905.133.664, email: Linhnh@danang.gov.vn in Lien Chieu and Hoa Vang districts.

Besides, there are helplines for foreigners speaking Chinese, Korean and Japanese.

For the Chinese language, please contact Ms. Nguyen Thi Hong Hanh via her phone number 0916.681.599, email: anhnth7@danang.gov.vn; for the Korean language, Ms. Tran Thi Phuong Nga via 0905.902.287, email: ngattp@danang.gov.vn; and for the Japanese language, Ms. Thai Thi Ha Giang via 0349.589.943, email: giangtth2@danang.gov.vn.

Reporting by MAI QUE – Translating by A.T