The Da Nang People's Committee has just issued instructions on continuing to improve the effectiveness of the Viet Nam Provincial Governance and Public Administration Performance Index (PAPI) in the time to come.

Focus will be on implementing key tasks such as widely publicising PAPI index, enhancing the efficiency of the management of State agencies, streamlining administrative procedures, promoting the application of IT in the professional stages of State management, improving the quality of public administrative services and increasing the rate of receiving dossiers via online.

Da Nang scored 42.54 points in the PAPI 2021 rankings, an increase of 0.03 compared to 2020, ranked  26^th out of 60 provinces and cities across the country.

PAPI consists of 8 dimensions, and 6 out of 8 dimensions are basic ones, namely citizens’ participation at grass-roots level, transparency, vertical accountability, control of corruption, public administrative procedures, and public service delivery. In addition, 2 new dimensions were included in PAPI 2019, namely environmental governance and e-governance.

Da Nang entered the top Vietnamese localities with highest scores in the public service delivery and e-governance categories. In addition, the city was named among high-middle performers in the category of public administrative procedures.

Reporting by TRONG HUY - Translating by A.THU