Up to 71% of enterprises said they were satisfied with the tax administrative procedures reform in 2014, according to a report released in Ha Noi on August 11.

A tax staff member (R) gives explanations to a tax payer in Hanoi (Photo: VNA)

Among the 2,500 surveyed companies, 58% considered information about tax procedures to be simple and understandable, said Dau Anh Tuan – Head of the Legal Department of the Viet Nam Chamber of Commerce and Industry (VCCI).

However, 7 in every 10 businesses reported difficulties in learning about tax-related policies and laws.  49 % of the respondents also said they met certain obstacles in registering for taxes or adjusting tax registration information.

53% of the replies said tax staff members had appropriate attitude when working, and 52% had positive assessments of the tax staff’s professional capacity, Tuan said, adding that 48% recognised substantial improvements in the tax sector’s information dissemination, assistance to tax payers, management and inspections.

He also underlined that 32% of the enterprises admitted they had to pay unofficial fees to tax officers while 40% said that they would be discriminated against if they did not pay such fees.

(Source: VNA)