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Code of conduct applicable to service providers at beaches released

By DA NANG Today / DA NANG Today
July 03, 2020, 11:24 [GMT+7]

The Da Nang Department of Tourism has issued a set of specific regulations exclusively applicable to service providers operating at Da Nang's beaches.

The set of criteria clearly stipulates various standards of professionalism regarding serving visitors at beaches. In detail, service providers are required to show their friendly and polite attitude and behaviour to their customers and enhance their skills in handling customer complaints and feedbacks in a prompt and effective manner.

Besides, the service providers must ensure their good business ethics and strictly comply with the city-issued environmental hygiene regulations.

Also, the beach service providers who offer parking, freshwater shower, marine sports, drinking and eating services are required to meet standards required by the city's regulations.

By THU HA – Translated by A.T

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