From August 1, 2023, Korean Air passengers can check-in by themselves at self-check-in kiosks available at the Da Nang International Terminal. This is the first foreign airline to apply this service for international flights departing from Viet Nam, the Da Nang Tourism Promotion Centre freshly announced. 

Illustrative image. (Photo: https://danangfantasticity.com/en)

Self check-in kiosks are a growing trend at modern airport terminals around the world with the advantage of providing a quick and convenient experience for passengers. These kiosks are touch-screen devices allowing passengers to do self-check-in at a certain time prior to their boarding.

Instead of having to arrive 2 hours early or wait in long queues for check-in counters, now Korean Air passengers at the Da Nang International Terminal can actively choose their seat, check-in, and print their boarding passes many hours before departure and other tasks within only 2 minutes.

Besides the benefit of speed, the self-check-in device has simple operation, clear display process on the touch screen, and easy-to-understand bilingual content. In addition, the Da Nang International Terminal has arranged support staff, especially around the self-check-in area.

Such an automatic check-in solution aims to digitize check-in procedures, contributing to reducing passenger congestion during peak hours, saving time for large groups of passengers.

The Da Nang airport has been implementing many innovations on the basis of ensuring convenience for passengers such as self-service baggage handling systems, and automatic boarding pass control at departure gates.

Reporting by HA KHUE - Translating by A.THU