Promoting its stature as the large of its kind in Viet Nam’s central region, the Da Nang International Airport has recently proactively cooperated and promoted investment with foreign partners in the field of aviation logistics and transportation services...

The Da Nang International Airport has potential and advantages in developing the aviation logistics industry and high-quality transportation services. Here is a scene of the ceremony to welcome the first flight of Malaysia Airlines from Kuala Lumpur to Da Nang. Photo: GIA PHUC

In the first quarter of 2025, the Da Nang International Airport continuously welcomed international delegations to learn about the investment environment and cooperate in exploiting the logistics market and air transport services. Specifically, the Da Nang International Airport recently welcomed a delegation from the Dubai National Air Travel Agency (DNATA), headquartered in Dubai (The United Arab Emirates - UAE). This economic group is considered a "giant" in the global aviation services industry.

DNATA delegation’s trip to the Da Nang International Airport not only focused on discussions about promoting trade but also about the development of a free trade zone in Da Nang. DNATA leaders shared that with many years of experience and great influence in the industry, DNATA would bring great opportunities to Da Nang in developing international freight services, while improving the service quality of the Da Nang International Airport.

DNATA is realising that opening a free trade zone will not only help Da Nang become an important logistics hub but also create favourable conditions for businesses to participate in the global supply chain, including DNATA. Therefore, DNATA hopes that in the near future, the group and Da Nang, specifically the Da Nang International Airport, will proactively sign a cooperation agreement in many areas of logistics and cargo services, first based in Da Nang, then develop to neighbouring areas of Southeast Asia, and Asia in general.

Through this cooperation, the Da Nang International Airport can maximize its advantages in terms of geographical location and infrastructure to promote import and export activities, especially in the context of a strong global economy and increasing demand for logistics services and international goods.

During their working trip to the Da Nang International Airport, DNATA also directly surveyed the infrastructure and location of functional areas in the free trade zone in the Da Nang airport area, and at the same time assessed the potential for development cooperation between the two sides.

The delegation of the Dubai National Air Travel Agency (DNATA) poses for a souvenir photo with leaders of Da Nang International Airport and the Da Nang Department of Industry and Trade. Photo: GIA PHUC

Previously, the Da Nang International Airport also welcomed the leaders of Chubu Centrair International Airport, Nagoya (Japan) to exchange experiences, discuss solutions to improve service quality and propose directions to upgrade the Da Nang domestic terminal to 5-star standards according to SKYTRAX's recommendations.

During the meeting, the leaders of the Da Nang International Airport gave many ideas and key issues that need to be improved, especially in terms of customer experience, optimizing check-in procedures and improving service quality.

Representatives of the Chubu Centrair International Airport enthusiastically answered each question, shared modern management methods and made specific suggestions to help improve the operational efficiency of the terminal. Experiences from Japan were assessed as very practical and could be flexibly applied to the actual conditions in Da Nang.

Through the survey, the Japanese delegation highly appreciated the great efforts to improve service quality at the Da Nang International Airport in the past time and proposed improvement solutions to meet terminal standards.

The working trip by the survey delegation from the Chubu Centrair International Airport marked an important step in the process of improving service quality at the Da Nang International Airport. Learning and applying international standards to terminal operations is expected to contribute to raising the position of the Da Nang airport on the regional and world aviation map.

It is known that in 2024, the Da Nang International Airport has completed many targets in production and business. According to Mr. Phan Kieu Hung, Director of the Da Nang International Airport, in 2024, the airport served more than 13.4 million arrivals, reaching 102% compared to the same period in 2023; more than 81 thousand commercial landings/takeoffs, reaching 100.5% compared to the same period in 2023; the total output of goods and parcels: more than 34 thousand tonnes, reaching 154% compared to the same period in 2023; the total revenue reached VND1,615 billion, (equal to 104% of the plan); absolutely ensuring security and safety of flight operations, security and order at the airport; service quality has been gradually improved with many additional utilities to meet the increasing needs of passengers.

In 2024 and the first quarter of 2025, the Da Nang International Airport was listed in the ‘Top 100 best airports in the world’ and ‘Top 10 most improved airports in the world’ and was voted by Route Asia as ‘Top 5 best airports with a capacity of serving 5 - 20 million passengers/year’.

Reporting by GIA PHUC - Translating by A.THU