A series of new regulations about passenger transport come into effect from January 1, 2024, according to the Ha Noi Railway Transport Joint Stock Company.

New railways regulations for passenger come into effect from January 1

Specifically, passengers are now mandated to furnish valid personal documents or other officially recognised papers during ticket procurement and while boarding the train. This step is crucial in ensuring accurate passenger identification and adherence to legal requirements.

As for Vietnamese passengers, specifically those aged 14 and above face a set of document requirements that include passports; identity cards; citizen identification cards; certificates and certifications from armed forces; National Assembly delegate cards; journalist cards; party member cards; youth union member cards; and car and motorcycle driving licences. In case a passenger does not have or loses their ID card, they must have a confirmation of identity with affixed photo and sealed by the local police where they reside.

Children aged 14 and below (classified as minors) are subject to different documentation. They, or their legal guardian, must provide passports, birth certificates, or confirmation papers for those under foster care.

For foreign passengers, the required documents include passports or consular letters from diplomatic agencies, consular confirmation of the passenger's identity, with affixed photos, sealed and explained for the lost passport of the passenger confirmed by the local police. Passengers need to present a valid train ticket and personal documents to enter the station and board the train.

Along with that, passengers should pay special attention when buying railway tickets.

In particular, when buying tickets directly at the ticket office at railway stations or at train ticket agents, they must provide full names and valid ID numbers, as well as carry personal documents and related papers matching the information on their train boarding pass.

Meanwhile, passengers are required to accurately declare information matching their personal documents when purchasing tickets online or via smartphone apps.

Invalid tickets arise when the information on the boarding pass doesn't match the ID document, or the pass is altered. Passengers without valid tickets must purchase new ones to continue their journey.

These new regulations aim to enhance security and streamline the boarding process for train travel in Viet Nam.

​Reporting by PHUONG UYEN - Translating by M.DUNG