Noi Bai Cargo Terminal Services (NCTS) JSC and Viet Nam Airport Ground Services (VIAGS) Co., Ltd, both national flag carrier Viet Nam Airlines’ subsidiaries, received awards from Singapore Airlines for their excellent service for Singapore Airlines’ flights to and from Noi Bai International Airport.

Noi Bai Cargo Terminal Services JSC and Viet Nam Airport Ground Services Co., Ltd receive prizes from Singapore Airlines for their excellent services. (Photo: VNA)

Among companies that service Singapore Airlines flights, NCTS was ranked second in catering service quality while VIAGS was granted best service quality from the airline.  The awards were based on assessments from Singapore Airlines’ passengers from April 2016 to March 2017.

The two companies currently service seven round trip flights of Singapore Airlines to and from Hanoi per week.

The NCTS provides services for 23 airlines and aims to become a leading service supplier in Southeast Asia. The company was also praised by the Qatar Civil Aviation Authority and other partners for its quality service.

VIAGS is Viet Nam’s first business that offers comprehensive ground services meeting international standards at Noi Bai International Airport, Da Nang International Airport and Tan Son Nhat International Airport.

The Vietnamese ground handler has completed the first stages of assessment to receive the International Air Transport Association safety audit for Ground Operations certification.

The international air transport rating organisation Skytrax recently placed Viet Nam Airlines 14^th among 20 carriers offering the world’s best premium economy class experience.

(Source: VNA)